Physiotherapy & Rehabilitation

Emma graduated from the University of Nottingham in 2016 before going on to qualify as a Veterinary Physiotherapist from Harper Adams in 2018. She spent two years working in small animal practice in the Midlands, before joining Willows in 2019. Emma set up the veterinary physiotherapy and rehabilitation service at Willows, which has grown over the years with the addition of hydrotherapy in 2023.

Emma has additional qualifications in Small Animal Hydrotherapy (L3 Certificate) and Human Sports Massage Therapy (L3 Diploma). She has a clinical interest in neurology and chronic pain management and has authored and lectured the ‘Physical Rehabilitation For The Neurological Patient’ module for the GPCert in Small Animal Neurology for Improve International. Emma is also an active member of The National Association of Veterinary Physiotherapists (NAVP).

Emma feels privileged to do a job she loves and finds supporting pets and their owners down the long and winding road of rehabilitation extremely rewarding. Seeing patients taking their first steps during their recovery will always be a highlight of her role.

Outside of work, Emma has an older cat called Rocket and a mischievous kitten called Toast that she adopted from Willows as a stray. She is a competitive Crossfitter and spends most of her spare time checking out brunch spots with her husband around Leamington Spa where she lives.

Emily first graduated as a chartered physiotherapist from the University of Birmingham in 2018 and has experience of working in multiple specialist areas within the NHS, such as orthopaedics, neurosurgery, intensive care, general medicine, burns and plastics and throughout the COVID-19 pandemic. She also worked in the private sector and elite sport before graduating as a veterinary physiotherapist from the University of Liverpool in 2023.

Since moving to veterinary physiotherapy Emily has worked in canine rehabilitation at a referral centre with a under-water treadmill as well as an independent hydrotherapy centre with a pool, both based in Manchester, as well as volunteering on a wildlife veterinary programme in South Africa in 2024 before joining the Physiotherapy and Rehabilitation team at Willows in 2025.

Emily has a professional interest in working with service animals and in her free time enjoys travelling,

Rhiannon graduated from Harper Adams University in 2023, having completed a placement year at university she has previously worked at a small animal practice with physiotherapy and hydrotherapy facilities based in Lancashire and an equine rehabilitation yard working with youngsters and performance horses based in Hertfordshire. Upon graduating, she joined the team at Willows in 2023 working as a Rehabilitation Assistant before progressing to Veterinary Physiotherapist in 2024.

Rhiannon is a member of the National Association of Veterinary Physiotherapists (NAVP), and has a special clinical interest in the rehabilitation of conservative neurological cases. She is also interested in the use of laser therapy in practice after completing her university dissertation investigating the use of different classes of laser to treat myofascial trigger points. Rhiannon feels passionate about advocating for chronic pain awareness and treatment in senior pets and enjoys educating owners in ways to help their own pets in the golden oldie years of their life.

Outside of work, Rhiannon enjoys traveling, having spent her gap year volunteering in multiple animal welfare & conservation projects across South East Asia. She also is a keen polo player, but most of all enjoys going on adventures with her (very) senior dog, Poppy the Dalmatian who is always up to no good!

Ryan graduated from Coventry University in 2019 as a Veterinary Physiotherapist, before undertaking a level 3 certificate in small animal Hydrotherapy, which he completed in 2023.

After graduating he started up his own business providing Physiotherapy and Hydrotherapy services and over the years has developed a particular interest in neurological and orthopaedic cases and how rehabilitation, in terms of physiotherapy and hydrotherapy, can help improve each patients recovery and overall quality of life. Ryan finds these cases, and being part of his patient’s journey, extremely rewarding.

Outside of work Ryan enjoys walking his two whippets, Mylo and Moss, spending time in the gym and even more time heading out for a run.

Olivia graduated from the Royal Veterinary College in 2019 with a BSc (Hons) in Bioveterinary Sciences. She went on to complete an MSc in Veterinary Physiotherapy through Writtle University College, now Anglia Ruskin University, graduating in 2024. Alongside her postgraduate studies, she also obtained a Level 4 Diploma in Canine Hydrotherapy in 2023, awarded by the Skills and Education Group.

Her academic background reflects a strong interest in both clinical practice and research. Her undergraduate dissertation focused on epidemiology exploring the association of dog breed size on longevity and mortality. This work was later adapted and presented at the BSAVA Congress 2020. For her MSc dissertation, she investigated biomechanics and the effect of cavaletti pole heights on the canine joints.

Born in Norway, Olivia has lived in five countries including the USA, Scotland, Canada, and now England. Outside of work, she enjoys reading, roller skating, video gaming, crochet, and peaceful walks around duck ponds. She also shares her home with two much-loved cats: Lottie, a domestic shorthair, and Rylee, a Maine Coon cross.

Tia graduated from Coventry University (Moreton Morrell) in 2024 with a degree in Veterinary Physiotherapy, driven by her passion for animals and their health. She believes that pursuing her passion makes the job feel less like work, which is why she joined the Willows team as a Patient Care Assistant (Rehabilitation) in 2025. Prior to this, Tia completed two equine management diplomas, gaining valuable work experience at a horse riding school in Birmingham. She also completed a work placement and volunteered at Daybreaks Trust in 2021, aiding in the care and rehoming of retired and rescued greyhounds. 

With a particular clinical interest in neurology, Tia focused her university dissertation on the use of a proprioceptive bracelet for re-educating gait during rehabilitation, sparking a strong desire to understand and assess the complexities of physiological functions. This passion for problem-solving motivates her to identify factors affecting animal health and to strive to provide the best tailored advice and experience for whoever is at both ends of the lead or lead rope. 

In her free time, Tia enjoys horse riding, watching Formula 1, and reading a good book. But most importantly, she loves being creative, whether it’s through baking delicious treats or designing her own unique projects.