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Out of Hours </br>Emergency Service

Out of Hours
Emergency Service

This is a 24-hour veterinary emergency care service for existing Willows clients and pet owners whose regular veterinary practices have signed up to our ‘Out of Hours Emergency Service’. This might be at night, during the weekend or on Public Holidays, plus any other time when your usual practice is closed. 

Contact Number:

T: 0121 712 7071

Location details:

Willows Veterinary Centre
Highlands Road, Shirley, Solihull, West Midlands B90 4NH

 

 

How to find us:

We are located a few minutes drive from Junction 4 of the M42, which is readily approached from the M1, M5, M6 and M40. Exit at junction 4 of the M42 and head north towards Shirley on the A34.

Turn right at the second roundabout on the A34 – signposted ‘Monkspath Business Park’. In 200 yards, turn left at the roundabout – also signposted ‘Monkspath Business Park’.

After a third of a mile turn left at the roundabout onto Highlands Road. The hospital is 200 yards on the right.

Ample parking is provided.

Please telephone us on 0121 712 7071 if you are having difficulty finding the practice, or if you have been delayed and may be late for your appointment.

Please note that some satellite navigation systems will not correctly locate the practice using our postcode B90 4NH. Should you experience difficulties pinpointing Willows correctly on Highlands Road using your sat nav, you may find that using the postcode B90 4NG (which is actually incorrect!) may place Willows at the correct Highlands Road location.

Download a printable Location Map PDF (525KB)

Please call us on 0121 712 7071 your call will be taken by one of our emergency care team, who will take your details and advise you on what to do next. They will also give you an indication of the relevant consultation fees.

Please be aware this is an emergency service, patients will be triaged on arrival and will be treated in order of priority.  There may be a short wait to see a clinician but they will be aware you are waiting.

 

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Willows Emergency Out Of Hours Service operates between the hours of: 

  • Monday to Friday – 6.30pm to 8.30am 
  • Saturday to Monday – 12pm Saturday to 8.30am Monday morning

 

 

 

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