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Willows Out of Hours Emergency and Critical Care Service

23 December 2015

Willows Out of Hours Emergency and Critical Care Service


Although Christmas and New Year is traditionally a time for celebrations going on into the early hours, rest assured that emergency cover and patient care go on just as normal here at Willows.

For many years, Willows has had an experienced vet and nurse in the practice overnight, caring for our hospitalised and critical patients as well as receiving out of hours emergencies from our primary practice, ensuring high quality service day and night. Recently we have extended this service and now provide both emergency care and hospitalisation for emergency and critical cases for clients from a number of local practices.

Our dedicated team of night staff, which includes two vets, two nurses and a veterinary care assistant, are always ready to deal promptly with urgent cases as they arrive, no matter whether it is a weekend, a public holiday or the middle of the night. Our on-site security guard also offers extra reassurance during the night-time hours.

At Willows, our team of over a hundred vets, nurses and care assistants work 24 hours a day treating and caring for your pets in our state-of-the-art premises, which includes a dedicated intensive care unit. Whatever the nature of the case, our multi-disciplinary team of specialists from the following services; orthopaedics, ophthalmology, soft tissue surgery, medicine, oncology, dermatology, cardiology, neurology, diagnostic imaging and anaesthesia, are all on hand should your pet need their specialist care.

So you can rest assured that should your pet need to be hospitalised or require emergency treatment, they will receive the very best of care every time and at any time, including Christmas and New Year’s Eve.

In the event of an out of hours emergency occurring please telephone 0121 712 7071.

For further information see our Out of Hours Emergency webpage


Willows Out of Hours Emergency and Critical Care Service