Your login session has timed out.
Please login below.

Willows website uses cookies - by continuing to browse the website you are agreeing to our use of cookies. Further information

close willows alert cookies

Submit Case Report

Do you wish to submit this report?

Submit Case Report

Prior to submitting please preview the report using the Save and Preview button.

Use the browser back button to return.

Cancel Case Report Assignment

Are you sure you wish to cancel your assignment to report on this case – all inputted data will be lost!

Delete Case

Do you want to delete this case?

This site is optimised for modern web browsers, and does not fully support your browser version, we suggest the use of one of the following browsers: Chrome, Firefox, Microsoft Edge, some sections of the website may not work correctly such as web forms

Purr-fect CPD Forum

10 June 2015

International Cat Care (iCatCare) is a charity that is passionate about improving the provision of care given to cats. The charity has been established for 50 years and has helped many veterinary practices (including ourselves), catteries, rescue centres and individual cat owners improve the way they care for cats.

Willows recently hosted a feline-themed continuing professional development (CPD) day for veterinary surgeons and nurses. We were very honoured to be joined by guest speakers, Dr Andy Sparkes, Veterinary Director, and Claire Bessant, Chief Executive of International Cat Care, who discussed the aims of International Cat Care to raise awareness in how veterinary practices can ensure that our feline friends and their owners are not distressed by their visit to the vets. Several members of the Willows Specialist team also presented feline-based lectures on the day, the subjects covered were clinically varied and were thoroughly enjoyed by all who came.

Cats are unique in many ways and as a veterinary practice, it is important to be able to care for our feline patients and reduce stress to the cat and owner. At Willows we understand that cats are not just small dogs, they can have a range of diseases that are different to dogs (this was represented with the subjects covered during the day of lectures). They also have behaviours and temperaments unlike dogs too and need to be handled in a different way. Willows staff are trained to recognise and understand such needs, allowing them to provide the best possible care from the time they arrive at the practice until the time they leave.

As a result of our commitment to excellence and the five star facilities and care we provide to both cats and their owners, Willows has been officially accredited the iCatCare Cat Friendly Clinic at the gold level.


Willows has been officially accredited the iCatCare Cat Friendly Clinic at the gold level


Dr Andy Sparkes (Veterinary Director at iCatCare), Stephanie Lalor (European Specialist in Small Animal Medicine at Willows and Cat advocate) and Claire Bessant (Chief Executive at iCatCare)

Dr Andy Sparkes (Veterinary Director at iCatCare), Stephanie Lalor (European Specialist in Small Animal Medicine at Willows and Cat Advocate) and Claire Bessant (Chief Executive at iCatCare)


Willows have cat advocates that are happy to discuss our cat friendly facilities and help to ensure that whether the visit is for an annual booster or a short or long stay in hospital, we can fully accommodate individual needs. Our reception team are also trained to give advice on how to reduce stress to your cat whilst travelling and are happy to answer any questions regarding this.

We are very pleased to say a donation of £1,000 from the proceedings of the day will be donated to iCatCare’s charitable foundation.


Willows dedicated cat waiting area

Willows dedicated cat waiting area


Veterinary and nursing staff on wards all night, every night of the year, caring for our feline in-patients


Willows has a fully appointed cat-friendly cat ward


Find out more about Willows' cat friendly facilities 

For further information on the work of iCatCare and cat friendly clinics