Your login session has timed out.
Please login below.

Willows website uses cookies - by continuing to browse the website you are agreeing to our use of cookies. Further information

close willows alert cookies

Submit Case Report

Do you wish to submit this report?

Submit Case Report

Prior to submitting please preview the report using the Save and Preview button.

Use the browser back button to return.

Cancel Case Report Assignment

Are you sure you wish to cancel your assignment to report on this case – all inputted data will be lost!

Delete Case

Do you want to delete this case?

This site is optimised for modern web browsers, and does not fully support your browser version, we suggest the use of one of the following browsers: Chrome, Firefox, Microsoft Edge, some sections of the website may not work correctly such as web forms

Do you hold pet insurance with Royal Sun Alliance, Tesco, Argos or More Than?

6 May 2018

Do you hold pet insurance with Royal Sun Alliance, Tesco, Argos or More Than?


Pet Owners insured with these policies may be subject to referral restrictions.

If your pet has a new or recently renewed pet insurance policy with either More Than, Tesco, or Argos and you are seeking a referral to a specialist vet, there may be certain new restrictions on your policy. It is therefore worth checking this policy information and your understanding of any restrictions.

The ‘preferred referral provider’ scheme, which is underwritten by Royal Sun Alliance (RSA), does not prevent you seeking a referral to any specialist referral practice that you wish or that your veterinary surgeon advises, but there may be certain new conditions.

If the referral practice is not included in the insurers ‘Preferred Provider’ List, you will have to request permission to be referred to this practice and the insurer may subject you to an additional fee of £200. However, in order to fully support our clients and our ongoing commitment to excellence in clinical care, Willows will cover the cost of the £200 fee that may be charged by Royal Sun Alliance (RSA).

The list of preferred providers is relatively limited and does not include many of the other large and very well respected specialist referral hospitals who elected not to join the Preferred Provider List due to these restrictions.

#willowsveterinaryspecialists #willowsreferralservice #petinsurance #committedtoexcellence