Willows expands Out of Hours Emergency and Critical Care Service
Most dogs have four pairs of salivary glands each with a duct
that joins their mouth (oral cavity) with the salivary gland itself.
Sometimes these glands/ducts can be damaged by trauma which
causes an accumulation of saliva under the skin. These are called
salivary mucoceles. They can also occur due to salivary stones
(sialoliths), foreign bodies or cancer, but in the majority of these
cases the cause is not known.
Romeo had a CT scan of his head and neck to highlight which tissue
the swelling was associated with. He also had a needle biopsy of the
lump whilst he was sedated. The CT scan showed a close association
of the swelling to one of his salivary glands and when the needle
sample was performed, a large amount of saliva was obtained. This
confirmed the diagnosis of a salivary mucocele.
The best treatment for this condition is surgical removal of the
affected salivary gland or glands and the associated ducts. Non-
surgical management by making an incision into the mucocele
allowing drainage or draining the swelling with a needle is not
recommended, as it will often reoccur.
Will and Chris Shales, one of Willows’ Specialist soft tissue
surgeons, performed Romeo’s delicate surgery and we are very
pleased to report that he recovered really well and is back to his
old self with no sign of his swelling recurring.
Romeo lumped with an unusual problem
Romeo, an adorable 1 year old Cocker Spaniel, was presented to the primary team with a non-painful swelling
in his neck. He was normally a very lively and otherwise fit and healthy young dog.Will Robinson, primary
veterinary surgeon, discussed with Romeo’s owners the possible reasons for a lump in his neck, the most likely
cause being a salivary mucocele or less likely, an abscess or tumour.
Cocker Spaniel Romeo
A CT scan slice showing an abnormal swelling next to the salivary gland which represents the mucocele
For many years,Willows has had an
experienced vet and nurse in the practice
overnight, caring for our hospitalised
and critical patients as well as receiving
out of hours emergencies from our
primary practice, ensuring high quality
service day and night. Recently we have
extended this service and now provide
both emergency care and hospitalisation
for emergency and critical cases for
clients from a number of local practices.
To ensure that the high standards and
excellent care that clients expect fromWillows
continues, we have increased our dedicated
team of night staff to two vets, two nurses and
a veterinary care assistant.They are always
ready to deal promptly with urgent cases as
they arrive, no matter whether it is a weekend,
a public holiday or the middle of the night.
Our on-site security guard also offers extra
reassurance during the night-time hours.
AtWillows our team of over a hundred vets,
nurses and care assistants work 24 hours a day
treating and caring for your pets in our state-
of-the-art premises, which includes a dedicated
intensive care unit.Whatever the nature of the
case, our multi-disciplinary team of specialists
from the following services; orthopaedics,
ophthalmology, soft tissue surgery, medicine,
oncology, dermatology, cardiology, neurology,
diagnostic imaging and anaesthesia, are all on
hand should your pet need their specialist care.
So you can rest assured that should your pet
require emergency treatment, they will receive
the very best of care every time and at any time.
In the event of an out of hours emergency
occurring please telephone 0121 712 7071
General Practice Service Clinician